Transform Your Health Today

Embracing Wellness (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy describes how we collect, use, and protect information obtained through our website, telehealth services, and patient portal.

We may collect:

• Personal identifying information (name, phone number, email)
• Health-related information submitted through intake forms or telehealth visits
• Appointment and billing information
• Technical data (IP address, browser type, cookies)

Your information may be used to:

• Schedule and manage appointments
• Provide telehealth medical services
• Communicate regarding care, billing, or administrative matters
• Improve website functionality and patient experience
• Comply with legal and regulatory requirements

Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Medical information is shared only as permitted or required by law.

We use secure third-party platforms (including OptiMantra) for scheduling, patient intake, and telehealth services. These platforms maintain their own privacy and security standards.

You have the right to:

• Request access to your health records
• Request corrections to your information
• Request restrictions on certain uses or disclosures

If you have questions regarding this Privacy Policy, please contact us:

📞 540-369-8500
🌐 embracingwellnessclinic.com

This notice describes how medical information about you may be used and disclosed and how you can access this information.

Embracing Wellness is required by law to:

• Maintain the privacy of your Protected Health Information (PHI)
• Provide you with this notice
• Follow the practices described herein

We may use and disclose your PHI for:

• Treatment (telehealth visits, care coordination)
• Payment (billing and insurance processing when applicable)
• Healthcare operations
• Legal and regulatory compliance

You have the right to:

• Inspect and obtain a copy of your medical records
• Request amendments
• Request confidential communications
• Receive an accounting of disclosures
• File a complaint without retaliation

We reserve the right to modify this notice at any time. Updated versions will be posted on our website.

By scheduling or participating in telehealth services with Embracing Wellness, you acknowledge and agree to the following:

Telehealth involves the delivery of healthcare services using electronic communication technologies, including video and secure messaging.

• Convenient access to care
• Reduced travel time
• Continuity of medical services

• Technology failures may occur
• Telehealth may not be appropriate for all medical conditions
• In-person evaluation may be required

We use HIPAA-compliant platforms to protect your information. However, no system is completely risk-free.

By proceeding with telehealth services, you voluntarily consent to receive care via telehealth and understand its limitations.

The information provided on this website is for general informational purposes only and does not constitute medical advice.

• This website does not establish a provider-patient relationship until a formal telehealth visit occurs.
• Do not disregard professional medical advice based on website content.
• In case of a medical emergency, call 911 immediately.

All medical decisions should be made in consultation with a licensed healthcare provider during a scheduled appointment.

Embracing Wellness provides medical cannabis evaluations and certifications in accordance with applicable state laws and regulations.

• Certification does not guarantee approval by the state.
• We do not dispense, sell, or distribute cannabis products.
• Medical cannabis is not appropriate for all patients or conditions.
• Participation is voluntary and subject to eligibility criteria.

Patients are responsible for understanding state laws related to possession, use, and distribution.

• Embracing Wellness operates on a self-pay basis
• Payment is due at the time of service
• Accepted payment methods are disclosed during booking

• Appointments must be canceled or rescheduled at least 24 hours in advance
• Missed or late-canceled appointments may be subject to a fee